Privacy Policy
Who we are
Our website address is: https://eastoakshop.com.
This Privacy Policy outlines the data handling practices of EAST OAK and its associated sub-domains, services, and tools, collectively referred to as the “Website.” This Privacy Policy describes how we gather, store, utilize, and safeguard the information collected through your interaction with our Website. By sharing your information with us, you give your explicit consent for the processing of your personal data as described in this Privacy Policy. By using this Website, you agree to comply with the terms set forth in this Privacy Policy.
Comments
When users leave comments on our site, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized hash created from your email address may be provided to the Gravatar service to check if you are using it. You can view the Gravatar service privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be displayed publicly next to your comment.
Media
If you upload images to the Website, avoid including embedded location data (EXIF GPS). Other visitors may download and extract this data from the images.
Cookies
If you leave a comment on our site, you may choose to save your name, email, and website in cookies. This is for your convenience, so you do not need to re-enter them when posting another comment. These cookies remain active for one year.
When visiting our login page, we use a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and is removed when you close your browser.
Upon logging in, we set cookies to remember your login details and display preferences. Login cookies are stored for two days, and screen preference cookies for one year. If you select “Remember Me,” your login remains active for two weeks. Logging out removes these login cookies.
If you edit or publish content, a cookie will be saved in your browser indicating the post ID of the article. This cookie does not contain personal data and expires after one day.
Embedded content from other websites
Articles on this site may feature embedded content (e.g., videos, images, articles, etc.). Such content behaves the same as if you had visited the original website.
These third-party sites may collect data, use cookies, include additional third-party tracking, and monitor your interaction with the embedded content, particularly if you have an account and are logged into their platform.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, both the comment and its metadata are stored indefinitely. This enables us to automatically approve any follow-up comments without holding them for moderation.
For registered users (if applicable), we store the personal details they provide in their user profile. All users can view, edit, or delete their personal data at any time (username changes are not permitted). Administrators can also access and edit this information.
What rights you have over your data
If you have an account on this site or have posted comments, you may request a copy of your personal data we hold, including any data you have submitted. You can also request that we delete your personal data, except for any data we are required to retain for legal, administrative, or security reasons.
Where your data is sent
User comments may be reviewed using an automated spam detection service.
Contact information
If you have any questions or concerns about your data or our privacy practices, you can reach us at:
Email: [email protected]
Phone: 14075580364
Address: 12420 SW TRASK ST, BEAVERTON, OR, 97007
Website name: EAST OAK
Nextend Social Login
What personal data we collect and why
Nextend Social Login collects data when users register, log in, or link their accounts using enabled social providers. Data collected may include email address, name, social provider identifier, and access token. With the Pro Addon, it may also sync profile pictures and additional fields.
Who we share your data with
All personal data collected via Nextend Social Login is stored on your website and not shared with external parties, except for the access token, which is used to securely communicate with social providers.
Does the plugin share personal data with third parties?
No, except for using the access token to verify and access account data from the social provider.
How long we retain your data
Personal data collected through Nextend Social Login is removed once the associated user account is deleted from WordPress.
Does the plugin use personal data collected by others?
Yes, the plugin uses personal data obtained from social providers to create and manage user accounts when authorization is granted.
Does the plugin store information in the browser?
Yes, a cookie is created during the social login authorization flow to secure communication and ensure correct redirection.
Does the plugin collect telemetry data?
No.
Does the plugin load third-party scripts like JavaScript, pixels, or iframes?
No.
WooCommerce
This section provides an overview of what personal data our store may collect, store, and share, and who might have access. Specific data handling practices may differ based on settings and additional plugins used. Consider consulting legal counsel to tailor this policy to your setup.
We collect information during the checkout process.
What we collect and store
While browsing our site, we track:
- Products viewed – to help you find recently viewed items
- Location, IP, and browser type – for tax and shipping calculations
- Shipping address – to calculate delivery options and fulfill orders
- Cookies – to maintain cart contents during your visit
Note: For full transparency, you may want to elaborate on your cookie policy in a separate section.
When placing an order, we may collect your name, billing/shipping addresses, email, phone number, and payment details. We use this information to:
- Send order and account updates
- Handle returns and customer support
- Process payments and prevent fraud
- Set up your account
- Fulfill legal obligations, like tax compliance
- Improve our offerings
- Send marketing communications (with your consent)
If you create an account, we save your contact details to streamline future orders.
We retain customer information only as long as needed for business and legal purposes. For example, we store 2024 order details, including name, email, and billing/shipping addresses, for tax and accounting records.
We also keep customer reviews or comments you choose to leave.
Who on our team has access
Our team members, including Administrators and Shop Managers, may access:
- Order details (items purchased, date, destination)
- Customer information (name, contact details, billing/shipping info)
This access helps our team fulfill orders, process refunds, and assist customers.
What we share with others
We share necessary information with third-party services that help us operate our store:
- Analytics: To understand how visitors use our website
- Marketing: To send promotional content (with consent)
- Payment processors: To securely process transactions
- Shipping carriers: To deliver your orders
- Third-party embeds: Embedded media may collect visitor data
Payments
We accept payments through these platforms. During transactions, some personal data may be shared with them:
- PayPal: Information necessary for processing your payment. See their Privacy Policy.
- Stripe: Information required for secure payment processing. See their Privacy Policy.
YITH Plugins
This section outlines the personal data our store collects, stores, and shares using YITH Plugins, and who has access. The actual data shared may vary depending on the plugin settings and add-ons used. Legal consultation is recommended for complete disclosures.
What we collect and store
YITH WooCommerce Wishlist
While you browse our site, we may track:
- Items added to your wishlist – to show you your favorites and send targeted emails
- Your created wishlists – to make them accessible to store staff
We also use cookies to track wishlist activity during your session.
Who on our team has access
YITH WooCommerce Wishlist
Administrators and Shop Managers can access:
- Wishlist data, including item details, date added, wishlist name, and privacy settings
This helps us offer personalized promotions on products you like.